FBC Chemical celebrated its 50th year anniversary in 2018. That’s 50 years as a privately-owned, regional chemical distributor in a market dominated by national corporations that answer to their shareholders. That’s 50 years as a family-owned business who knows the key is focusing on the customer.
Here’s how we did it.
- Warehouse Space — Believing that renting warehouse space can be unpredictable and disruptive, FBC has steadily acquired and updated property. Starting in a modest facility in 1968, we moved to our current headquarters location in Mars, PA in 1977, moving the Asphalt Products Division in 1992, and buying an additional warehouse in Mars in 2017. In 1975, we added the Lancaster, NY division, then began expansion in 1995. After acquiring Cuyahoga Chemical in 1999, we built a large warehouse and tank farm in Medina, OH.
- Control Inventory and Logistics — FBC Chemical invests millions of dollars in inventory to be able to quickly deliver as our customers order. We own a fleet of sixteen bulk trucks, tractor trailers and box trucks, and employ safe, reliable drivers at each location. Because of this, our customers don’t have to worry about arranging freight or fighting for a truck to pick up and deliver.
- Partner with Reputable Suppliers — FBC Chemical represents numerous well-known and trusted chemical manufacturers of all sizes. Our growing purchasing department spends the work day making contacts and negotiating, planning and ordering. Product lines have been added as the local market and regulations change.
- Make Our Customers Successful — Your chemistry is our business! To ensure we are doing everything we can to make our customers successful, we continue to add to our customer service department and sales team. Face to face visits, regular contact, knowing our customers personally and tailoring our way of doing business puts our customers at the forefront every day. Instead of worrying about inventory, delivery and raw material quality, they can leave that to us and focus instead on their customers and business plan.
This has been our business model for 50 years and it has served us and the local chemical marketplace well. While looking ahead to a big, bright, beautiful future, we draw knowledge and confidence from our roots. Join us and the customers we service as we step forward and strive for continued success.